FAQ

Are your solar lights really wireless?

Yes — our solar range is 100% solar powered. No wiring, no plugs, no running costs. They charge by day and switch themselves on at dusk.

Do solar lights work in cloudy UK weather?

Yes. They still charge on overcast days, with slightly shorter run-time. For best results, place them where they get the most daylight.

Are your products weatherproof?

Our outdoor lighting is IP65 rated — built to withstand UK rain and frost all year round.

How long does delivery take?

Orders are dispatched within 24–48 hours and typically arrive in 5–10 working days, fully tracked.

How much is delivery?

Free on UK orders over £40, otherwise a flat £3.95.

What's your returns policy?

A 30-day money-back guarantee on every order. See our Returns & Refunds page.

How can I contact you?

Email contact@luxehaven.co.uk — we aim to reply within 24 hours, Monday to Friday.